Website terms and service conditions

These Terms of Service apply to your use of the NovaGuide AI website, guides, and resources. If you purchase services from us, additional terms may apply and will be agreed separately. By accessing or using this website, you agree to these terms.

1. Educational content and disclaimer

The guides and resources on this website are provided for educational and informational purposes only. They are not professional advice and should not be relied on as a substitute for obtaining advice tailored to your circumstances. You are responsible for validating any approach, especially where safety, compliance, privacy, or regulated decisions are involved.

2. Acceptable use

You agree not to misuse the website. This includes attempting to gain unauthorised access, interfering with the site’s security or availability, scraping in a way that degrades performance, or using the content to facilitate unlawful or harmful activity. We may restrict access if we believe the site is being used in a way that risks users or our operations.

3. Intellectual property

Unless stated otherwise, the website content, text, layout, and branding are owned by NovaGuide AI Ltd and are protected by applicable intellectual property laws. You may view and print pages for your personal or internal business use. You may not reproduce, republish, or distribute substantial portions of the content for commercial purposes without our written permission.

4. Services and engagements

If you request services, any deliverables, timelines, and fees will be agreed in writing. Unless explicitly agreed, we do not take custody of production systems or make changes directly to your infrastructure. You remain responsible for decisions made based on our recommendations.

5. Third-party content and links

This website may refer to third-party tools or concepts for educational purposes. We do not endorse third-party products unless clearly stated. We aim to keep our site self-contained and do not include outbound social links as part of core navigation.

6. Availability and changes

We may change, suspend, or discontinue parts of the website at any time. We aim to keep the site available, but we do not guarantee uninterrupted access. We may update content to improve accuracy or reflect new practices.

7. Limitation of liability

To the maximum extent permitted by law, NovaGuide AI Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or reliance on its content. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

8. Privacy

Our processing of personal data is described in the Privacy Policy. By using the site, you acknowledge that you have read it.

9. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over disputes arising out of or relating to these terms, subject to any mandatory rights that apply to you.

10. Contact

If you have questions about these terms, contact us at [email protected] or call +44 20 7183 4520.